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    Satisfaction Survey

    Completion requirements

    Share your thoughts and suggestions about the platform and the learning process in this survey.

     

    The survey aims:  To measure the satisfaction of both trainers and trainees, Whether they are trainers providing training or trainees benefiting from it.

    Satisfaction: is measured for several main reasons. Firstly, it helps assess the quality and effectiveness of training programs from the perspective of those participating. Secondly, it aids in identifying strengths and weaknesses in the training process, enabling the organization to improve future training. Lastly, it contributes to enhancing the experience and satisfaction of trainees and trainers, leading to better engagement and overall performance.

    Timing of the measurement tool application: The survey is provided at an appropriate time after a certain period in the program to enable participants to give an informed evaluation based on their longitudinal experience. Some courses require feedback after completing each course content and before receiving the certificate.

    Utilizing results and decision-making based on them: The results and analyses derived from measuring beneficiaries' satisfaction will be used to improve future training programs by adapting the educational content or methods based on participant feedback. The results are also used to identify opportunities to develop trainers' abilities or provide them with training. Additionally, the findings support decision-making processes, such as better resource allocation or prioritizing organizational development initiatives. These results help build more effective future strategies, improving organizational performance and the beneficiaries' experience.

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